Privacy Policy

Drinsed Ltd ("We" or "Us" or "Our") is committed to protecting and respecting the privacy of its customers and contacts.

This policy explains how We will process any personal data We collect from you, or that you provide to Us, when you use Our Services.

Please read this policy carefully so that you understand what personal data We may collect and how We will treat it.

For the purposes of the applicable Data Protection legislation in England, We are the "data controller" in respect of any personal data that We collect from or hold about you once you use the Services.

Information We may collect about or from you

We may collect and process the following data about you:

Information you give Us by completing Our forms, by participating in Our competitions or promotions, or by contacting Us by phone, e-mail or otherwise. This information can include your name, address, e-mail address and phone number.
Information We may collect about you each time you visit Our website or use Our App, including:
- Technical information such as the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including all URLs accessed to, through and from the Site or the App (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, and any phone number used to contact Us.
Information We may receive about you if you access any of the other services We provide. We may also receive information about you from third parties We work closely with.

Cookies

Our Site uses cookies to distinguish you from other users, helping Us to provide you with an excellent browsing experience. You can find detailed information on the cookies We use and their purpose at www.drinsed.com/cookies.

How We use your information

We use information held about you in the following ways:

We will use information you give to Us:

To register you as a new customer, which is necessary for you to access Our Services;
To carry out all obligations and provide you with the Services that you have requested;
To notify you about changes to Our Service, on the basis that this is necessary to provide a better service to you;
To provide you with information about other Services We offer on the basis that it is necessary for Our legitimate interests in promoting and marketing our Services;
To notify you of changes to this privacy policy as it is necessary to keep you informed;
To provide you with information about Services that may interest you, on the basis that it is necessary for Our legitimate interests in promoting and marketing Our Services;
To deliver relevant website content and advertisements to you, and measure the effectiveness of this, on the basis that it is necessary for Our legitimate interests in promoting and marketing Our Services;
To use your name and photograph for publicity related to any of Our competitions or promotions if you have expressly consented to Us doing so. You can withdraw your consent at any time by emailing Us.

You can opt-out of receiving marketing or promotional emails at any time. We will not share your personal data with any third party for marketing purposes without your express consent.

We will use information We collect about you:

To provide the Services in accordance with Our contract with you;
To administer Our Site and App, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
To improve Our Site and App, and ensure content is presented in the most effective manner for you and your computer;
To facilitate your use of interactive features of Our Service;
As part of efforts to keep Our Site and App safe and secure;
To measure the effectiveness of advertising and deliver relevant advertising to you;
To make suggestions and recommendations to you about Services that may interest you;
To use your name and photograph for publicity related to any of Our competitions or promotions if We have your express consent to do so, which you can withdraw at any time.

In each case, We will only do so on the basis that it is necessary to allow Us to perform Our contractual obligations and for Our legitimate interests in improving Our Site, App and Services, or Our legitimate interests in promoting the Services.

We may combine this information with information received from other sources and use this for the purposes and on the basis set out above.

Who We share your information with

We may share your information with selected third parties including:

third parties for the performance of any contract We enter into with them, on the basis that it is necessary to perform the contract that We have with you;
technical developers and search engine analytics providers that assist us in the improvement of Our Site and App;
advertisers that require the data to select appropriate advertising for the Site or App. This information is aggregate information only and will not disclose information about identifiable individuals.

We may disclose your personal information to third parties on the basis that it is necessary for our legitimate interests, as follows:

We may disclose your personal data to the prospective seller or buyer of Our business or assets;
if We are acquired by a third party, personal data held about Our customers will be one of the transferred assets.

We may also transfer your personal data if We are under a duty to do so in order to comply with any legal obligation, to enforce Our terms of use, or to protect the rights, property, or safety of Us, Our customers, or others. This includes exchanging information with organisations for the purposes of fraud protection and credit risk reduction.

Where We store your personal data

We may store the data that We collect at a destination outside the European Economic Area ("EEA") for administration purposes. It may also be processed by staff operating outside the EEA who are engaged in the fulfilment of your order, the processing of your payment details and the provision of support services. If data is transferred outside the EEA, We ensure that a similar degree of protection is given by:

only transferring personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;
ensuring any US based partner is part of the US-EU Privacy Shield; and
ensuring that data transfers are subject to the EU Model Contract Clauses for the transfer of personal data to third countries.

Security

We store all information you provide on secure servers, with Us or one of Our trusted providers. Where you have a password for access, you are responsible for keeping this confidential and should not share it with anyone.

We will do our best to protect your personal data, but cannot guarantee the security of your data and any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try and prevent unauthorised access.

How long do We retain personal data

If you contact Us but do not enter into a contract with Us, we will retain your personal data for two years.

If you become a customer, We will retain contract information (including personal data) for six years after the end of the contract, or for longer where We need to do so for the exercise or defence of legal claims, or where We are required by law.

In certain cases, We may not be able to delete certain data (for instance, when it is stored on a secure external server). In this case, We will take appropriate steps to ensure that it is not available for re-use by third parties.

Your rights

As a data subject you have certain legal rights subject to certain exceptions under the applicable Data Protection legislation including:

The right to access the personal data held about you;
The right to ask Us not to process your personal data for marketing purposes;
The right to withdraw any consent you have given to receive marketing material or for Us to process your personal data at any time;
The right to ask Us to rectify inaccurate personal data about you;
The right to ask for the restriction of personal data that is inaccurate, unlawfully processed or no longer required;
The right to ask for the transfer of your personal data in a structured, commonly used and machine readable format where the processing is based on your consent;
The right to ask for the deletion of personal data where processing is no longer necessary or the legitimate interests we have in processing your personal data are overridden by your interests, rights and freedoms as the data subject; and
The right to withdraw your consent at any time to your name or image being used in connection with any of our competitions or promotions for publicity purposes.

You can exercise any of your rights at any time by contacting us at support@drinsed.com.

You also have the right to make a complaint to the Information Commissioner's Office.

Links to other websites

Our Site or App may contain links to websites of Our partner networks, advertisers and affiliates. If you follow any of these links, these websites have their own privacy policies and We do not accept any responsibility or liability for these policies.

Changes to Our privacy policy

Any changes we may make to this policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes.

Contact

We welcome your questions and comments regarding this policy to support@drinsed.com, for the attention of the Data Protection Manager.

Drinsed Ltd is registered in England and Wales, company number 11688345. Our registered office is at 11 Castle Hill, Maidenhead, Berkshire, SL6 4AA.